Frequently Asked Questions

About Her Layers Unfold

What is Her Layers Unfold?

Her Layers Unfold is a creative lifestyle brand that combines art, creativity, and self-expression through exclusive tumblers, DIY craft products, memberships, custom designs, and specialty collections.

Are your designs exclusive?

Yes! Many of our designs are created exclusively for Her Layers Unfold and are not available anywhere else.

Do you offer custom designs?

Yes. We offer custom design options on select products. Contact us before ordering to discuss your project and availability.

How can I contact Her Layers Unfold?

You can reach us through our Contact page, social media platforms, or email. We're happy to assist with product questions, custom requests, memberships, bulk orders, and fundraising opportunities.

Tumblers

What is a Standard Tumbler?

A Standard Tumbler is a completed sublimated tumbler featuring one of our exclusive designs. No additional crafting is required.

What is a Diamond Art Tumbler?

A Diamond Art Tumbler is a DIY craft project where you place small resin drills onto a pre-designed pattern to create a sparkling, textured finish.

What comes with a Diamond Art Tumbler Kit?

Kit contents may vary by listing but may include:

Please review individual listings for exact kit contents.

What is the Pre-Prepped Option?

The Pre-Prepped Option means the tumbler has already been professionally sanded and prepared, allowing you to start crafting right away.

Do I need adhesive?

Yes. Diamond Art and Rhinestone projects require adhesive. Adhesive is not included unless otherwise stated in the product listing.

Are Diamond Art Tumblers finished when they arrive?

No. Diamond Art and Rhinestone options are DIY products that require you to complete the design yourself.

Rhinestone Options

Do rhinestone-ready tumblers include rhinestones?

No. Rhinestones are not included unless specifically stated in the product description.

What size rhinestones should I use?

Most rhinestone-ready designs are intended for SS10 rhinestones unless otherwise noted in the listing.

Can I use rhinestones instead of resin drills?

Yes. Many designs can be completed using SS10 rhinestones for a more glamorous finish.

Memberships

Does Her Layers Unfold offer memberships?

Yes. We offer membership options that provide exclusive discounts, early access to products, member-only perks, and special rewards.

How do I access my membership benefits?

Membership benefits are available through your customer account once your subscription becomes active.

Can I cancel my membership?

Yes. Memberships can be managed according to the terms outlined in your subscription plan.

Bulk Orders

Do you offer bulk pricing?

Yes. Bulk pricing is available for qualifying orders.

What qualifies as a bulk order?

Bulk pricing typically begins at 10 or more items. Contact us for current pricing and available options.

Can bulk orders include different designs?

In many cases, yes. Contact us to discuss your specific project requirements.

How long do bulk orders take?

Processing times vary depending on quantity, customization, and product type. We recommend contacting us before placing large orders.

Are bulk orders eligible for discounts?

Yes. Qualified bulk orders may receive volume-based pricing discounts.

Fundraising Program

Does Her Layers Unfold offer fundraising opportunities?

Yes. We offer fundraising programs designed to help schools, teams, churches, clubs, nonprofits, and organizations raise money through product sales.

How does the fundraiser program work?

Your organization promotes the fundraiser while supporters place orders. A percentage of qualifying sales is returned to your organization based on the fundraiser agreement.

Is there a minimum order requirement?

Minimum requirements may vary depending on the fundraiser type and product selection.

How much can our organization earn?

Fundraiser earnings vary based on participation and total sales volume. Contact us for current fundraising details and earning opportunities.

Can we use custom artwork or logos?

In many cases, yes. Custom fundraiser designs may be available depending on licensing and artwork approval requirements.

Shipping & Orders

How long does order processing take?

Processing times vary by product and order size. Current estimates are listed on individual product pages.

Do you provide tracking information?

Yes. Tracking information is sent once your order has shipped.

Do you accept returns or exchanges?

Because many of our products are custom-made or handmade, returns and exchanges may be limited. Please review our store policies for complete details.

What should I do if my order arrives damaged?

Please contact us within a reasonable timeframe and provide photos of the damaged item and packaging so we can assist you.