All Sales Are Final

All sales are final unless your item arrives damaged or defective. We do not accept returns for buyer’s remorse, incorrect sizing, preference changes, or delayed use.

Digital Products

All digital products are non-refundable and non-returnable. Once a digital file is delivered or accessed, the sale is final.

Damages & Order Issues

Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days of receipt at herlayersunfold@gmail.com with:

• Your order number
• A clear description of the issue
• Photo evidence of the damage or error

If approved, we will offer a replacement or refund at our discretion.

Non-Returnable Items

We do not accept returns or exchanges on:

• Custom or personalized items
• Sale or clearance items
• Digital products
• Gift cards

Unauthorized Returns

Items sent back without prior approval will not be accepted and will be returned to the sender at their expense.

Refund Processing

Approved refunds are issued to the original payment method within 10 business days after inspection. Processing times may vary depending on your financial institution.